Family Portal: Update Preferred Email Address

Tags email

Step-by-step

To update your email address:

  1. Open a web browser and go to the Family Portal login page on the Extended Learning website.
  2. Sign in to your Family Account.
  3. From the menu on the left, choose “My Profile.”
    1. Note: On mobile devices, this menu may be harder to find. Tap “Menu,” then the three-line hamburger icon, and select “Family Portal” to access your account options.
  4. Find “Email Address,” enter your preferred email, and click “Add Another Email.”
  5. Your new email will appear under “Preferred email for contact.” Select its radio button, scroll down, and click “Save.”

If you have trouble updating your email, please fill out a Technical Request Form and include screenshots of any error messages.