Service Overview
Multi-factor authentication (MFA) strengthens access security by requiring multiple methods (also sometimes referred to as 'factors'), to verify your identity. These factors can include something you know, like a user name and password, plus something you have, like a smartphone app to approve authentication requests.
Example: You have used a type of MFA before, such as when withdrawing money from an ATM. You need both your bank card and a PIN to complete the transaction.
This service provides access to advice, help, and support on setting up and configuring multi-factor authentication for your USask account.
Please click the relevant green button to submit your service request
Additional Information
For additional information on MFA including authentication methods, changing your MFA method and more, please see: Multi-Factor Authentication (MFA) FAQs.
Service Available to
- Faculty
- Staff
- Students
- Alumni
- Retirees
- Professors Emeritus/Emerita
Availability of Support
Core Hours: 8:00am-5:00pm Monday to Friday | After Hours: N/A
Service Charges
There are no charges associated with using this service.