Service Overview
Refunds are not available during September or January. Your request will be processed the following month.
Inactive students can request a tuition and student fees refund only if they have an outstanding credit on their account.
Students are able to leave an existing credit on their account for future terms. If you do not wish to leave your credit balance on your account for future terms, please proceed with your request for refund.
Refunds are made to the original method of payment. If the original method of payment used results in a direct deposit refund, please ensure that your direct deposit information is up to date:
Refunds are processed in the order received. Please allow 8-10 weeks for the request to be completed. Please do not submit multiple requests, this may increase the processing time.
In order for us to process your refund, please ensure your contact information is current and up to date in My Profile.
Please click the relevant green button to submit your service request
Service Available to
Availability of Support
Core Hours: 9:00am - 12:00pm and 1:00pm - 4:00pm Monday to Friday | After Hours: N/A