Student Central Inquiry

Service Overview

Student Central provides undergraduate and graduate students with centralized assistance with finances, registration and academic life. Student Central Officers:

• Troubleshoot registration problems
• Process late registrations, audit registrations and section changes
• Help students navigate PAWS
• Provide information on scholarships, bursaries and other financial information
• Provide confirmation of enrolment for federal and provincial student loans
• Provide assistance and information about crisis financial aid and financial appeals
• Provide information about exams, transcripts and convocation

Staff can also help complete Canada Pension Plan forms, provide information on student records to third parties with appropriate authorization and assist with legal name changes. In addition to these direct services, Student Central Officers are information specialists who guide students to campus-wide services and resources.

• Registration 
  • Registration and Withdrawal Deadlines  
  • Error Messages  
  • Holds that are preventing registration  
  • Request a Class Override  
• Health and Dental Opt-in and Opt-out Information  
• UPass Opt Out 
  • Undergraduate UPass  
  • Graduate UPass  
• Academic Advising — contact an Academic Advisor in your College  
• Admissions and Transfer Credit 
  • Undergraduate Admissions 
  • Graduate Admissions  
• Student Fees  
  • Undergraduate Student Fees  
  • Graduate Student Fees  
• Tuition Payment  
• Student Finance Inquiry Form
• Student Loans  
  • If you have specific questions regarding the status of your loan, please submit this Student Central Inquiry form 
• Scholarships, Bursaries and Awards    
• Crisis Financial Aid
• Student Request for Refund
• Name Change Form 
• Citizenship/Residency Updates 
• Book an appointment with Student Central 

Service Available to

• Students

Availability of Support