Service Overview
The Pension Office identifies and establishes operating guidelines of the pension plans and provides support to the various pension committees. It acts as a liaison and resource between the investment consultant, investment managers, actuary, custodian, service provider and pension committees.
The administration of pension benefits includes:
- receiving and remitting member contributions to the custodian/service provider
- maintaining member data
- calculating and processing pension benefits
- marital breakdown calculations
- producing pension statements
- responding to member requests for pension plan information
- providing communication for the plans
- preparing financial statements
- preparing various reports for the pension regulators
To submit your service request, select the appropriate button located in the right-hand column. The button is labeled in green for visual reference. On mobile devices, you may need to scroll down to locate the button.
Service Available to
Availability of Support
Core Hours: 9:00am-4:00pm Monday to Friday | After Hours: N/A