Step-by-step
Communications from the library are sent via email to the primary email address you set in My Profile. These communications include hold notices and overdue notices. You are responsible for keeping your contact information up to date.
INFORMATION FOR THOSE WHO HAVE AN ACTIVE USASK EMAIL
If you have an active USask email address, it will be your primary email by default. You cannot make a non-USask email address your primary email as long as you have an active USask email account. Please see IT Support's articles on updating your
USask email in My Profile for more information, including how to set up email forwarding.
It is best practice to include a non-USask email in My Profile, even if you have an active USask email address.
In this article
When adding a non-USask email, there is the choice to add a Residential email and/or a Business email. Each of those options will have their own PRIMARY setting automatically applied. The first non-USask email you add to either of these options will automatically be set as primary. Thus, if you have one in each, a Residential and Business email, both will be set to primary. My Profile will ALWAYS choose the Residential PRIMARY email address over the Business PRIMARY email address to set as your PRIMARY email with the library.
How to add a non-USask email to My Profile
- Log into My Profile using your NSID (e.g. abc123) and password.
- In the left side menu, scroll down to the Email section and click Personal Emails.
- Click the green Create Contact button.
- From the Address Type drop-down, select whether you are adding a Work or Home email address.
- Next, type your email in the Email Address field.
- Click Save Changes.
How to update/change your primary email in My Profile if you DO NOT have an active USask email address
- Log into My Profile using your NSID (e.g. abc123) and password.
- In the left side menu, scroll down to the Email section and click Personal Emails.
- There are two fields for an email address: Residential and Business. If you provided the library any email address in the past, you should see it in one of these fields.
- There will be the word PRIMARY next to the email that is set as your primary. If you happen to have a PRIMARY email in both the Residential and Business options, remember that it is the Residential email address that will be sent to the library as your primary email.
- To add another email address, click the green Create Contact button.
- From the Address Type drop-down, select whether you are adding a Work or Home email address.
- Next, type your email in the Email Address field.
- Click Save Changes.
- You should see a "Make Primary" option within the box that contains the email you just added to My Profile. This is only true if you have more than one email under Residential Addresses or Business Addresses. If there is only one email under those headings, the one email is the primary.
- Click on Make Primary and this should make the new email just added the new primary email.